We strive to ensure secure and timely delivery for all jewelry orders through FedEx.

Processing Time: Orders placed before 12 PM UAE time will be processed the same business day. Orders placed after this time will be processed on the next business day.

Shipping Methods: We use FedEx International Priority® and FedEx International Economy® for global shipments, ensuring reliable and insured delivery.

Declared Value & Insurance: For high-value jewelry, we utilize FedEx’s Declared Value Advantage program, offering additional coverage up to $25,000 for select destinations.

Delivery Estimates:

• UAE Domestic: 1-2 business days
• Asia & Europe: 2-6 business days
• USA, Australia & Africa: 3-10 business days (varies by country)

Customs & Duties: International orders may be subject to local customs, taxes, and import duties, which are the recipient’s responsibility.

Secure Packaging: All shipments are discreetly packed with FedEx Security Box and Safe Insert to ensure protection.

For further inquiries regarding shipping, please contact our support team.

You can choose between a refund or a credit note on full priced items.

• Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags attached.
• Earrings cannot be returned due to health and safety reasons.
• Return shipping methods and associated costs are the responsibility of the customer.
• Sale items can not be refunded for change of mind.